There are two rules to keep in mind in your business career. First, when you give your word, always keep it. Second, don’t give your word.

Okay, don’t give your word lightly. Don’t say, i will take care of it when it is one of the million things you already have to do and they are all starting to slide. It is far better to underpromise and overdeliver.

If you stick with that simple rule, you’ll come out ahead and still have time for a life. Other rules you’ll be tested on are:

Protect your reputation with your life. Don’t put your name on ANYTHING you don’t believe in.

Don’t pass the buck.

Don’t be a whiner.

Suck it up. If you screwed up, apologize, prevent it happening again.

Be a doer, not just a sayer.